AT&T in Oak Lawn, IL Open now

Reviews about AT&T

• ★ ★ ★ ☆ ☆

  August 31, 2019, by Frank Malinowski
  Crowded, long wait time, staff tries to be helpful but I received different quotes for the same cell service from different reps. I like the coverage better than my former carrier, but hard to getthem to get you a good deal on bundled services if you already are a customer ( used to be better to call customer service. Have internet and direct now through them but the prices are getting outragrous. About to switch to Xnifity because $60 for 25 mbps, which is the fastest package available here is a joke ( and there is no equipment fee.) Service is up and down and can't run an x-box one on a 4k. Actually just switched from 24mbps to 25. The pricing is a joke. They had me bumped to $54 a month plus $10 for equipment I had for years for a total of $64. Switched me over to the 25mbps which was $60 But no equipment charge. Ever since then, service has been horrible. They tell me it might be the modem/router can't handle it. For 1 extra mbps? I can get 100 from Xfinity with basic cable for around the same price. I'll be working on that this week. Want to talk to a rep there because it looks like the packages include unlimited talk and text for wireless but they charge for data. I'm ticked at At & t because I just switched over and thought my package included a mobile hotspot but no, that was $30 more. Just so I can work on the train. Ridiculous. I can stream you tube unlimited to the phone but need to pay another $30 Just to check Outlook on my laptop and download a file or 2 occasionally? I am so disappointed with their pricing.